1. Introduction
Commodity-B2B ("we", "us", "our") operates https://commodity-b2b.com. This Privacy Policy explains how we collect, use, and protect your personal data when you use our Platform.
2. Data We Collect
- Account data: email address, password (encrypted), company name, role (Supplier / Buyer / Logistics)
- Company profile data: company name, country, city, description, contact details, photos/banners
- Listing data: product descriptions, prices, photos, trade terms
- Usage data: pages visited, search queries, clicks on contact buttons, IP address, browser type
- Communication data: contact form submissions routed through our server
3. How We Use Your Data
- To provide and operate the Platform services
- To display your company profile and listings to other users
- To route contact inquiries to sellers/buyers via email
- To analyze platform usage and improve our services (search_logs, user_events)
- To detect fraud and enforce our Terms & Conditions
- To send service notifications (account updates, listing expiry warnings)
- To track monetization intent (upgrade button clicks) for product development
4. Data Storage
- All data is stored on Hostinger Premium servers
- Data is retained for the duration of your account plus 90 days after deletion
- Uploaded files (photos, documents) are stored in /uploads/ directory on our servers
5. Cookies
We use the following cookies:
- Essential cookies: PHP session cookie (PHPSESSID) — required for login functionality. Keeps you logged in as you navigate between pages.
- Analytics: we track page views and user interactions internally (no Google Analytics currently).
- Preference cookies: remember your search filters and display preferences.
You can control cookies through your browser settings. Disabling essential cookies will prevent you from logging in. See our Cookie Policy for full details.
6. Data Sharing
We do NOT sell your personal data.
We may share data with:
- Stripe (payment processor) — when payment processing is activated
- Hostinger (hosting provider) — for server operations
- Law enforcement — when required by law or to prevent fraud
We do not share your contact details with other users unless you explicitly choose to display them on your profile (Premium plan feature).
7. User Rights
You have the right to:
- Access your personal data (available in Dashboard > Settings)
- Correct inaccurate data (editable in your Dashboard)
- Delete your account and data (via Dashboard > Settings or by contacting us)
- Export your data — contact us at support@commodity-b2b.com
- Object to processing — contact us at support@commodity-b2b.com
8. Contact Form Data
When a visitor uses the Contact button on a product or company page, their message is routed through our server to the seller's email address. We act only as a technical intermediary ("postman") and do not store the content of these messages beyond what is required for delivery.
9. Children's Privacy
Our Platform is intended for business users only. We do not knowingly collect data from anyone under 18 years of age.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect immediately upon publication. Continued use of the Platform constitutes acceptance.
